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Balmoral

Our smallest ship, Balmoral, is a classic gem, offering an intimate cruising experience. She has wonderful facilities - five beautiful restaurants, seven bars and lounges, two pools and lovely wide open decks which are perfect for when Balmoral is scenic cruising.

Thanks to her smaller size, Balmoral is perfectly suited to sailing narrow waterways and docking closer to the heart of destinations that larger ships can’t reach.

She can navigate Norway’s scenic Åkrafjord, sailing beneath a low-hanging cable that blocks bigger vessels, and reach Langfoss – widely regarded as one of Norway’s most spectacular waterfalls. In France, Balmoral can journey along the scenic River Seine, winding past picturesque countryside and charming villages en route to the beautiful town of Rouen in Normandy. She’s also able to sail the Kiel Canal – passing through its lock and gliding beneath low bridges (with her mast lowered), while larger ships must divert north of Denmark to access the Baltic.

Balmoral's crest proudly replicates the British royal family's Scottish residence Balmoral Castle, with a nod to Fred. Olsen's historic links with Scotland and where the family still have an estate today.

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Accomodation Types

You’ll find a range of cabins and suites on board our ships, so you can choose the cabin type, layout and price to suit you. Much of the accommodation has been refitted as part of our extensive, fleet-wide refurbishment programme making the stylish, comfortable cabins even more of a home from home.

We've thought of everything to ensure your time on board with us is as enjoyable, relaxing and carefree as possible.

All of our cabins are equipped with climate control, an interactive smart TV, hairdryer, desk, phone, fridge (which can be stocked as a mini-bar) and tea and coffee making facilities as standard.

Our SUITE DREAMS PACKAGE

Offered with our compliments in all our Suites, our Suite Dreams package includes a few little luxuries to make your customers time on board Bolette even more special.Dedicated check-in on cruises departing from the UK and a bottle of sparkling wine on arrival will ensure they are perfectly relaxed when they are first welcomed into your suite. Daily canapés and a fruit basket are also available, as are comfortable bathrobes and slippers. Binoculars are on hand, along with a world atlas for guests to use as they marvel at the beautiful islands, lochs and seascapes Bolette will cruise past.

Owner's Suite (OW)

Premier Suite (PS)

Marquee Suite (MS)

Superior Suite (SS)

Balcony Junior Suite (BJ)

Single Balcony Suite (JB)

Balcony Cabin (BA & BC)

Single Balcony Cabin (J)

Superior Ocean View (A)

Superior Ocean View (B)

Superior Ocean View (C)

Ocean View (D)

Ocean View (E)

Single Ocean View (K)

Ocean View (F)

Single Ocean View (L)

Superior Interior Cabin (G)

Single Superior Interior (M)

Interior Cabin (H)

Interior Cabin (I)

Single Interior Cabin (N)

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Deck Plans

You’ll find a range of cabins and suites on board our ships, so you can choose the cabin type, layout and price to suit you. Much of the accommodation has been refitted as part of our extensive, fleet-wide refurbishment programme making the stylish, comfortable cabins even more of a home from home.

We've thought of everything to ensure your time on board with us is as enjoyable, relaxing and carefree as possible.

All of our cabins are equipped with climate control, an interactive smart TV, hairdryer, desk, phone, fridge (which can be stocked as a mini-bar) and tea and coffee making facilities as standard.

Our SUITE DREAMS PACKAGE

Offered with our compliments in all our Suites, our Suite Dreams package includes a few little luxuries to make your customers time on board Bolette even more special.Dedicated check-in on cruises departing from the UK and a bottle of sparkling wine on arrival will ensure they are perfectly relaxed when they are first welcomed into your suite. Daily canapés and a fruit basket are also available, as are comfortable bathrobes and slippers. Binoculars are on hand, along with a world atlas for guests to use as they marvel at the beautiful islands, lochs and seascapes Bolette will cruise past.

Marquee Deck 11

Highland Deck 10

Bridge Deck 9

Lido Deck 8

Lounge Deck 7

Main Deck 6

Atlantic Deck 5

Coral Deck 4

Marina Deck 3

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Dining

Dining is an important part of your cruise with us and there is always plenty of variety for you to enjoy: Delicious five-course dining in our main restaurants; speciality Asian, Italian and Grill dining at our signature restaurant, Colours and Tastes; our casual, self-serve dining restaurant; and, on Bolette and Borealis, there’s a menu of light bites at the poolside during the day.

All our food is freshly prepared on board, including our mouth-wateringly delicious homemade bread.

Our restaurant teams take great pride in the food they prepare for you, and they love nothing more than to chat and share their passion with you.

And, of course, our warm and attentive waiting team are always on hand to assist you.

Our on board dining experience

Each of the main restaurants on our ships are beautifully decorated, where we know you’ll enjoy sampling outstanding food created by our talented chefs, who take great pride in making tasty meals using fresh ingredients, and for our Treats of the Region, they’ll source local ingredients to prepare dishes that are popular in the destinations you’re visiting.

We have two dinner sittings, first sitting is at 6.00pm and second sitting is at 8.00pm*, which you request when you make your booking, and our Maitre’D is more than happy to meet with you to discuss any special dietary requirements you may have.

*Please note second sitting dining time in the main restaurants on embarkation day and on formal evenings will be at 8.15pm.

Our main restaurants are:

• Balmoral | Ballindalloch, Avon & Spey Restaurants

Dining at our Speciality restaurants on each of our ships is a really special experience. Our talented chefs are passionate about producing superb dishes, made fresh to order, where each delicious mouthful is an explosion of flavour. Vasco (available on Bolette and Borealis) offers an authentic taste of Goa, where each menu has been created by our Goan chefs, and for a taste of Asian Fusion, Colours & Tastes offers an eclectic combination of flavours in an intimate dining setting.

Colours & Tastes - Our Colours & Tastes restaurant features a tempting variety of Asian Fusion dishes, from spiced grilled meats and seafood to gyozas, dim sum and sushi.

In surroundings as vibrant as the food itself, each dish is lovingly created by our expert chefs and designed to give you an authentic taste of the Orient – with signature dishes from Japan, Thailand, China and the Philippines.

Casual dining

Our casual, self-serve dining experience on Bolette, Borealis and Balmoral offer a feast of delicious dishes for each meal every day, making it incredibly difficult to know which appetising dish to choose! Select from a variety of salads or stir fries, catered to your request, or sample dishes at our Destination stations, where we'll feature meals related to the lovely ports of call you're visiting. They also provide a huge spread of complimentary afternoon tea options, including warm scones with jam and cream, tasty sandwiches and delectable cakes, all freshly baked on board.

Our casual dining restaurants are:

• Balmoral | The Thistle

Booking ahead is highly recommended for all our Speciality Dining options, and reservations can be made using the pre-book button in your 'My Cruises' account from 13 weeks before and up to 1 day prior to departure. Please note, there is a £20 per person supplement for Colours & Tastes. Speciality dining booked on board is chargeable at £25 per person*. Our Traditional Afternoon Tea Service is charged at £13 per person. 

Ballindalloch Restaurant

Spey & Avon Restaurants

The Bookmark Café

Traditional Afternoon Tea

Colours & Tastes

Thistle Restaurant

Room Service

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Entertainment

Whether you prefer a peaceful spot with a good book or a full day of activities and entertainment, life on board offers plenty of choice, all in the warm, welcoming atmosphere of our smaller ships.

Once on board, you will find a copy of the Daily Times in your cabin every evening. This will tell you all about the activities and events available on the following day. But in the meantime, here is a taste of what you can enjoy.

Enrichment at Sea

Feed your curiosity with inspiring enrichment talks, arts and crafts workshops, cooking demos and dance lessons. Join behind-the-scenes ship tours or learn from our officers about navigation and chart-reading.

On selected cruises, you can stargaze with astronomy experts from Go Stargazing or look out for marine life with nature specialists ORCA and Ocean Wildlife Encounters, who join us on board to record sightings of the world’s ocean wildlife as part of their vital conservation work.

Time to Unwind

Life on board can be truly relaxing. Take time out on our open decks, enjoy a dip in the pool, unwind in our Jacuzzis where, on Bolette and Borealis, our retractable roofs ensure you can do so all year round, or indulge in a treatment at The Atlantis Spa with our specialist beauticians, hair stylists and therapists.

Each ship also has a quiet library – perfect for catching up on the latest read from our Book Club – and cosy corners for coffee and conversation. For active relaxation, try yoga or Pilates in our ocean-view fitness centres.

Moments of Entertainment

The entertainment on board is varied, vibrant and thoughtfully designed with our guests in mind.

By day, you can take part in guest speaker talks, quizzes, deck games and card tournaments.

In the evening, experience spectacular shows, performances by professional artists, comedians and illusionists, or classical recitals and live music from soloists, singers and bands.

For those who love to dance, we hold plenty of classes. Our Dance Hosts are on hand to accompany the more proficient or teach steps for those keen to learn.

Learn Something New

Your days at sea, especially on longer voyages, are the perfect opportunity to try something you haven’t experienced before.

Learning to play the ukulele, learning to dance or singing in a choir with your fellow guests are not only enriching experiences but fun and sociable too.

On every ship, we have a beautiful, purpose-built studio space dedicated to art and craft, which is fully equipped with easels, paints and art materials.

Here, the lighting is excellent, and you will find it the perfect environment to take part in drawing and painting classes and learn crafts like block printing.

The Marquee Bar

The Observatory

Lido Bar and Lounge

Morning Light Pub

The Serenity Tea Room

Neptune Lounge

Card Room

The Botanical Room

The Earth Room

Boutique Shopping

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Enrichment

We believe that a cruise is very different from a holiday. A cruise is about being out there on the ocean, exploring the world from the vantage point of the sea, enjoying the journey itself, not just the destinations. We like to focus on that feeling of boarding your ship for the first time, the excitement of visiting new places, and the warmth and conviviality of our on board teams, ensuring you are valued and well looked after - as we say in Norway, 'I det beste selskap' - in the best of company.

On board every cruise, and alongside all the lovely food, drink, entertainment and activities you'd expect, you can enjoy some of our Signature Experiences.

Learn Something New

Your days at sea, especially on longer voyages, are the perfect opportunity to try something you haven’t experienced before.

Learning to play the ukulele, learning to dance or singing in a choir with your fellow guests are not only enriching experiences but fun and sociable too.

On every ship, we have a beautiful, purpose-built studio space dedicated to art and craft, which is fully equipped with easels, paints and art materials.

Here, the lighting is excellent and you will find it the perfect environment to take part in drawing and painting classes and learn crafts like block printing.

Guest Speakers

We're often joined on board our ships by port experts and guest speakers to talk our guests through a range of subjects and topics, such as history, geography, aviation, wine tasting and foods of the world.

On all cruises our informative Port Talks will be available for our guests to enjoy in preparation for arrival into each port. Our knowledgable lecturers share information to help guests make the most of their time ashore, while on some sailings, there are lectures that delve deeper into specific destinations on the itinerary too.

Dance Classes

For many of our guests, the time spent on the dance-floor is one of the highlights of their days on board our smaller ships. So its no wonder that our Dance Classes – hosted by our wonderful Entertainment teams – always prove popular.Show less

Our instructors teach a variety of dancing styles, from line dancing to ballroom and sequence dancing, helping guests to learn and perfect their steps and moves before they head for their ship's lounges in the evening to dance the night away. 

Tasting Events

Hosted by our Sommeliers, Tasting Sessions* on board our smaller ships offer a fascinating insight into the production processes, scents and flavours of some of the world's finest tipples.Show less

The Tasting Sessions on your cruise could include opportunities to sample everything from delicious wines and Champagne to whiskey and a range of spirits, while occasionally our experts will also teach you the art of pairing food and drink to create combinations that perfectly blend the nuances of their flavour.

*To join our Tasting Sessions, there is an additional charge and this can vary on the type tastings on offer, full details can be found in your Daily Times once on board. 

Travels to Come

Unlike other cruise companies who sail the same routes year after year, we are constantly researching and hand-crafting new itineraries. On every cruise we run a programme designed to inspire travel, where you can find out about the development of our new itineraries. Don't worry, these are not sales talks or "exit through the gift shop" ruses - just an opportunity for travel enthusiasts to daydream about what is yet to come.

Fred. Olsen Book Club

With ample time and space to relax, many of our guests make the most of the opportunity to get stuck in to a good book during a cruise holiday on board one of Fred. Olsen’s smaller, friendlier ships. This is why to enhance reading enrichment further, we have introduced the Fred. Olsen Book Club on selected sailings, a chance to talk all things ‘bookish’ with like-minded people.

Hosted by the Cruise Directors and their Team, the Book Club provides a welcoming, social space in which you can openly and informally discuss thoughts and views on bestselling lighter reads, crime-thrillers and traditional or contemporary classics. Specific categories and titles to discuss at the Book Club on each cruise are chosen in advance and listed below, allowing you time to purchase the books or download them to your kindle, and read them before you set sail. 

So, if you love a good book while discovering the world with Fred. Olsen, what better way to indulge your passion than joining your friends and fellow guests at the Book Club?

To enhance your Book Club experience even further, why not enjoy a delicious speciality coffee as you immerse yourself in your book with our Bookmark Bestseller card with 7 hot drinks (teas, coffees, or hot chocolates) for you to enjoy and a bag of milk or mixed truffles priced at just £25?

We look forward to welcoming you!

Behind the Scenes Tours

New - Our Behind the Scenes Tours!

Join us for an exclusive behind-the-scenes tour and discover the hidden secrets and challenges of running a cruise ship. You'll gain special access to areas usually off-limits to guests, offering a unique glimpse into the inner workings of our vessel. Venture into the Galley to see how our chefs prepare your delicious meals, learn what it takes to manage the stores and laundry room, and enjoy visits to the Engine Control Room and the Bridge. Throughout the tour, you will have the opportunity to meet and speak with our dedicated crew members, gaining insights into life on board and hearing their stories first-hand. You will also receive a keepsake lanyard and a professional photo to commemorate your adventure. To ensure the most enjoyable, immersive experience, we have limited this tour to just 12 spaces.

Approx. 2 hours | £49pp

The Olsen Art Studio

The Olsen Art Studio on board Balmoral embodies the Olsen family's love of art, providing a spacious area filled with arts and crafts items for a range of tasks. It's a location for people who enjoy painting or drawing at home and want to improve their talents while at sea, and it's also a welcoming venue for guests who may have enjoyed art in the past but haven't had the opportunity to pursue it again.

Classes and activities led by various instructors will be held in the studio, as well as providing an open place for guests to come and work on their own unique arts and crafts projects.

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Health & Fitness

Pools & Jacuzzis

Atlantis Spa and Salon

Fitness Centre

Fitness Classes

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Kids & Teens

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Useful Information

Special Dietary Requirements

On board all of our ships, we do our best to accommodate most dietary requests. So, vegetarian, vegan, low fat, low cholesterol, low salt, dairy-free, lactose-free, wheat-free and gluten-free food are all catered for.

We also kindly request that you make us aware of any special dietary requests at the time of booking or by calling our Guest Services Team on 0800 0355 145. We’ll do our best to source exact products, or provide certain foods, such as diabetic desserts. Guests with food allergies or intolerances will also have the opportunity to speak to the Maitre ’d or Executive Chef once on board to discuss any requirements.

We can also provide a vegan option for our Traditional Afternoon Tea service, which is available on all sea days.

Please note that we may not be able to source specific brands given our location or the availability at local ports. 

Dress Code

Packing for your cruise holiday with Fred. Olsen is simple. The dress code is designed to ensure you feel relaxed and comfortable during your days and evenings on board, as well as your time ashore. This handy guide will help you decide what to pack for your cruise holiday.

Daywear - On board

Whether enjoying the sea views from the deck, or participating in the many activities available, we want you to feel at ease. Casual wear is perfectly acceptable for your days on board with many guests opting for shorts and a T-shirt or polo shirt while cruising in sunny climes, and a pair of light-weight trousers and a sweater or jacket for cooler daytime temperatures.

Whilst on deck, bathing suits are a must to ensure you can make the most of the pools and Jacuzzis on board. A pair of flip flops or sandals are advisable as the decks can sometimes get very warm (please take care, as the decks can be slippery too). A T-shirt and casual shorts is often preferred for lounging by the pool. Don’t forget your hat, sunglasses and sun cream, as the sun can be a lot stronger at sea.

Ashore

The weather can vary greatly depending on your destination and the time of year you cruise. For warm weather destinations like the Canaries, Mediterranean and the Caribbean, typical summertime wear such as T-shirts, shorts or swimwear are fine. For Shore Tours that include visits to churches, museums or cathedrals, it is advisable to dress a little more conservatively.

For cruises to cooler destinations, a pair of trousers, a jumper or jacket and a raincoat are recommended, as the weather can be changeable.

Whichever type of cruise you choose to embark on, a pair of comfortable walking shoes is strongly recommended to explore some of the fabulous destinations you will be visiting in comfort.

Evening wear

Evening wear is simple on a Fred. Olsen cruise; most evenings are Smart Casual with a Formal Night or two providing the chance to dress up. And just to add some fun to the cruise, there may also be some optional Theme Nights on longer sailings.

Smart Casual Evenings

Most evenings on board have a smart casual dress code. Dresses and skirts or a pair of trousers, chinos or dark jeans, coupled with a polo shirt, shirt or blouse. Some guests opt to wear a jacket and tie too, but the choice is yours.

Formal Evenings

Cruises of five nights or longer will have at least one Formal Evening - this is your chance to ‘dress to impress’ and add glitz and glamour to your dining experience.

Most men opt to wear either a dinner jacket, or dark suit and tie. Ladies are often seen looking fabulous in dresses, gowns, evening suits or a sparkly top with smart trousers or a skirt.

Casual Dining

On any evening, you have the option to dine in our casual, self-serve restaurant. While we request that guests dress appropriately – avoiding swimwear and loungewear – this option offers a casual dress code for a more relaxed dining experience at a time that suits you.

Smoking Policy

Smoking is only permitted in our designated public smoking areas on board. This applies to cigarettes, cigars, pipes and electronic cigarettes. In any other locations including inside spaces, cabin balconies and open deck areas, any form of smoking is not permitted. The designated smoking areas on board are:

Please ask a member of staff for the designated smoking areas when you board your ship.

Designated smoking areas on board are as follows:

Borealis

• Deck 8 aft – starboard side
• Deck 9 forward – starboard side

Bolette

• Deck 8 aft – starboard side
• Deck 9 forward – starboard side

Balmoral

• Deck 7 starboard side
• Deck 8 and 9 aft - starboard side
• Deck 11 starboard side - outside Marquee Bar

Mobility

Fred. Olsen Cruise Lines warmly welcomes guests dependent on the use of a wheelchair/scooter for mobility on all vessels within our fleet. However, with the very different nature of a holiday at sea when compared to one on land it is essential you are accompanied by an able-bodied companion who is responsible for providing any assistance that you may require both on board and ashore. On board we are unable to offer any sustained or long-term assistance.

To ensure a safe and comfortable cruise for our guests with reduced mobility, any guest who uses a wheelchair or mobility scooter must book an accessible cabin. This allows us to provide the appropriate space, care and equipment throughout your time on board. It also means that in the unlikely event of an emergency we can quickly locate and support you, along with all guests who may need additional assistance.

If it transpires that any guests with limited mobility are unable to cope on board you will be required to meet with a senior officer to discuss the situation, and in extreme circumstances asked to disembark the vessel at your own expense. If in any doubt prior to departure as to whether we can safely accept the guest for passage, we do reserve the right to insist a guest is accompanied by an able-bodied companion.

The number of guests either reliant upon the use of a wheelchair/scooter, or with reduced mobility, that we can accept is governed by the number of crew we can assign to assist disabled/mobility impaired guests in the unlikely event of an emergency. This is in accordance with the International Maritime Organisation’s convention on ‘Safety of Life at Sea‘ (SOLAS), governing the safe evacuation of a vessel within 30 minutes of the emergency alarm being sounded. This regulation is not superseded by the EU Passenger Bill of Rights Regulation 1177/2010, effective 18 December 2012, concerning the rights of passengers when travelling by sea or inland waterways.

Please Note: All guests will be required to store mobility devices in their cabin on board and will not be permitted to leave them outside in corridors and stairwells, or have them stored on board.

If you would like to hire mobility equipment to take on your cruise, please contact the following companies:

• For hire in Southampton: Mobility at Sea 0800 328 1699
• For hire in Newcastle and Liverpool: Mobility Hire 0800 111 6234

Deaf and visually impaired guests

As with mobility impaired guests we would strongly recommend guests are accompanied by an able-bodied companion to assist them both on board and ashore.

If you have a hearing impairment and are unable to hear alarms/announcements a portable kit can be requested for your cabin. This includes a wireless doorbell, optical smoke alarm, flashing strobe light and vibrating pillow pad. Infra-red hearing loops are fitted on all vessels, with headsets available from Guest Services, for use in the main ‘Neptune Lounge’, please note that this headset system is not suitable for people who wear permanently inserted hearing devices. In the event of an emergency our specifically trained and assigned crew will come directly to your cabin. Please advise us of any serious hearing impairments in advance.

Environmental

At Fred. Olsen we are committed to reducing the impact we have on the environment around us.

With our ships sailing to the four corners of the earth, we want to minimise the impact we make on all the beautiful places we visit and ensure that they are protected for future generations. As a company, we strive to comply with all environmental requirements and take steps to exceed them whenever possible.

Continuing our ongoing efforts to help alleviate plastic pollution and its global environmental impact, single use plastic water bottles∘ are no longer available to purchase throughout our fleet, for guests or crew, and glass carafes, which are replenished daily, are in use in all cabins.

Guests can bring their own refillable water bottles, or purchase on board in the ship's Port Shop; these can be filled in any of our bars, and we are in the process of installing water stations across the fleet.

Little changes can make a big difference

• We have removed all single-use coffee cups, plastic cutlery and plastic straws
• Plastic jam and butter portions have been replaced with refillable options
• New linen bags have replaced plastic laundry bags
• The consumption of cling film in The Galley has been reduced
• Ropes are now used to secure items during rough seas rather than plastic
• Wooden pencils are provided in cabins, instead of plastic pens
• All printed marketing communication is on responsibly sourced FSC approved paper

Refill your water bottle!

We are excited to be supporting the Refill Campaign, run by environmental campaigning organisation City to Sea, to raise awareness of the impact of single-use plastic water bottles on the environment, and encourage people to use refillable water bottles instead.

A million plastic bottles are bought around the world every minute and it’s predicted that figure will rise by another 20% by 2021.

Find out more about how you could save money, stay hydrated and help prevent plastic pollution at source with Refill.

Download the Refill app to find your nearest station today and become a 'Refill Champion'.

Fuel

Taking great care of our ships

We are proud to operate a fleet of three classic, smaller-sized ships. Rather than build new vessels, we invest in our ships to prolong their lifecycle, so that we can keep them sailing for many years to come.

We know that our guests love our ships as much as we do, and we take great pride in maintaining them to the highest standard. Each ship undergoes regular, multi-million-pound dry dock programmes, which include technical and mechanical upgrades and enhancements to guest areas.

Sustainable fuels

Following a successful trial in 2024, our ship Borealis is now sailing a share of her itineraries using biofuel. We will continue our research and trials in this field as we work to roll biofuel out across our fleet.

Waste Recycling

From our guest cabins to our galleys, we take care to sort all waste on board, with materials such as plastic, cardboard, paper, metal, and glass separated and prepared for recycling ashore. We’ve also removed single-use plastic bottles across the fleet, along with plastic straws, stirrers, and other disposable plastic items - helping to reduce unnecessary waste and protect the environments we visit.

Medical Facilities

For your peace of mind, all of our cruise ships have a Medical Centre offering primary and emergency care, with a doctor and/or nurse on call at all times. All our cruise ships also have two qualified nurses on board. The Medical Centres operate outside of British and European health services and charges are levied for consultations, investigations, prescriptions and room visits. A scale of charges is displayed in each Medical Centre, and charges incurred will be billed to your on board account. We would ask that any guest taking medication brings adequate supplies to last the duration of the cruise. Please ensure you pack medication in your hand luggage, if required, en route to your ship.

Wi-Fi

Staying connected with friends and family at home whilst on a Fred. Olsen cruise has never been easier.

With our new fast Starlink maritime service you’ll be able to connect to the internet via your smartphone, tablet, laptop and other devices to send email, keep up-to-date with the latest news and share your holiday experiences on social media as you cruise.

Simply connect to the guest WiFi aboard, create an account and select your desired internet package and you’re good to go. WiFi is available throughout our ships, so you can connect to the internet whilst relaxing in any of our public areas. Any charges will be charged directly to your on-board account. Find out more here.

Suite Dreams Package

Our Suite Dreams package comes with our compliments in all our Suites. On arrival, you’ll be welcomed with a bottle of sparkling wine and a fresh fruit bowl – which will be topped-up anytime during your cruise at your request.

To assist you on your voyage of discovery, you’ll find a pair of binoculars, a world atlas and a country guide,as well as a complimentary shuttle service to the local centre, if berthed more than one mile away (*unless local restrictions prevent this service). A newsletter with domestic and international news is delivered to your room daily, along with a selection of delicious canapés.

We know it’s the little details that make all the difference, and the inclusion of extras such as luxury towels, bathrobes and slippers, complimentary water, free pressing service and laundry vouchers ensures your Suite Dreams package is a valued treat.

Suite Dreams benefits include*:

• Dedicated check-in on cruises departing from the UK**
• A welcome bottle of sparkling wine
• Fruit basket (topped up on request throughout your cruise)
• Flowers or plant in your Suite
• Bathrobe and slippers
• Luxury towels
• Free pressing service for formal wear
• Binoculars in your Suite
• World atlas and country guide for your reference
• Afternoon canapé service
• Daily newsletter, featuring national and international news
• Pair of compact umbrellas for use ashore
• Laundry service discount vouchers
• Carafe of water, replenished daily

*Facilities (including cabin layout) vary by Suite type; please check when making your booking. Suite Dreams benefits are available on all cruises of three nights and above duration. Suite Dreams benefits apply to guests staying in all Suite grades.

Guide Dogs / Assistance Dogs

Guide dogs (assistance dogs) are warmly welcomed on board all our cruise ships.

In order to offer an enjoyable and safe cruise experience for both you and your dog, we kindly request you complete the ‘Assistance Dog Travel Application Form’. This can be obtained by contacting the Guest Services Department on 0800 0355 145 or via e-mailing guest.services@fredolsen.co.uk. We request that guests advise us before travelling that they wish to bring an Assistance Dog on board, and that all relevant application forms are completed.

The following items must be included in the application*:

Pet Passport

Pet Passport We require a copy of all pages, including your pet's microchip number and confirmed rabies vaccination, which must be administered at least 21 days prior to travel, and valid for the duration of the cruise.

Training Certificate

Training Certificate A copy of the training certificate from ADI (Assistance Dogs International) or IGDF (International Guide Dog Federation).

Tapeworm Treatment Appointment

Tapeworm Treatment Appointment Confirmation of a pre-booked overseas veterinary appointment for tapeworm treatment. This is a mandatory requirement between 24-120 hours prior to return to the UK. We strongly advise you book this appointment for the penultimate port of call (if within the mandatory time period) to avoid any issues should the final port of call be missed for any unforeseeable reason. Exceptions include sailings direct from Ireland, Finland, Norway or Malta. Please note: other EU countries also have tapeworm compliance requirements if you are not travelling to that country directly from the UK (i.e. the ship makes a call in another country first).

*If for any reason, after submitting the application, your request is denied by the Animal & Plant Health Agency (APHA), you are entitled to cancel your booking free of charge. Please be aware that it can take time to process applications with APHA, so please submit your request at the earliest possible opportunity to avoid disappointment. Terms & conditions apply.  

Laundry Services

All of our ships have at least one fully equipped Laundry Room, complete with self service washing machines filled with with detergent and softener. Just collect a token from Guest Services (there is a small fee of £3.00 for this service) and pop it in the machine. Also in the Laundry Rooms are tumble driers, irons and ironing boards.

Or, let us do your laundry! A laundry bag will be supplied to you in your cabin welcome pack for your use, if you wish to return home with a case full of clean clothes. Simply fill the laundry bag with the items you need washing, and your cabin attendant will whisk them away for our 'wash and fold service'. Full details of prices can be found in your cabin welcome pack.

Please note: travel irons and steamers are not permitted on any of our cruise ships.

Premium Drinks Package

By upgrading to our Premium Drinks Package, you can enjoy a wide selection of premium wines, spirits and cocktails all day, every day – so you can savour that extra glass of your favourite tipple without worrying about the bar bill. It’s all taken care of.

The package starts from £32 per person, per night on cruises of 70 nights or more, so if you’d like to enjoy your drink of choice more than four times a day, it offers excellent value.*

*Based on a 70-night cruise with a package cost of £32 per person, per night. Typical drink price used for calculation: £8 (e.g. spirit and mixer).

What's included

• All Cocktails and Mocktails
• Soft Drinks (excluding Red Bull)
• Liqueurs and Speciality Spirits
• Lager, Ale and Cider
• Red, White and Rosé Wine by the glass
• Sparkling Wine by the glass
• Alcohol-free Spirits and Wine by the glass
• Spirits and Mixers
• Whisky and Brandy (excluding premium brands)
• Sherry, Madeira, Port and Vermouth

With our Premium Drinks Package, you’ll also enjoy:

• 25% off Red, White and Rosé wines by the bottle (including alcohol-free)
• 25% off Premium Whiskies and Brandies
• 10% off Champagne and Sparkling Wine by the bottle
• 10% off Dessert Wine

Please note: Some exclusions apply to our Premium Drinks Package, including 750ml glass bottles of mineral water; Red Bull; speciality coffee and drinks from our Bookmark Café and Serenity Tea Room.

Is there a limit on the quantity of drinks that guests can enjoy?

There is no set limit to the number of drinks our guests can enjoy, and we will always treat you as an adult. We operate a Responsible Service of Alcohol policy on board all our ships and reserve the right to restrict or pause consumption where necessary to ensure the safety and enjoyment of all.

PRICES

ADVANCE PURCHASE

• 1 - 5 nights. - £44 per person per night
• 6 - 27 nights - £40 per person per night
• 28 - 69 nights - £36 per person per night
• 70+ nights - £32 per person per night

ON BOARD PURCHASE

• 1 - 5 nights - £48 per person per night
• 6 - 27 nights - £44 per person per night
• 28 - 69 nights - £40 per person per night
• 70+ nights - £36 per person per night